Medical Library

Website Privacy Policy

Effective Date: March 1, 2026

At ProCare Balance Center, we are committed to protecting your privacy online. This policy explains how we collect, use, and safeguard information gathered through our website, procarebalance.com.

1. Information We Collect

We collect information in the following ways:

  • Voluntary Information: We collect personal information (such as your name, email address, and phone number) only when you voluntarily submit it through our contact or appointment request forms. Please do not submit sensitive medical information through these web forms.
  • Automated Information: We use standard web analytics tools, such as Google Tag Manager or Clicky, to collect non-identifying data. This includes your IP address, browser type, time spent on the Site, and pages visited. This data is used solely to improve our website performance and user experience.

2. Use of Cookies

This Site uses "cookies" to enhance your experience. A cookie is a small file placed on your hard drive. You can choose to set your browser to refuse cookies; however, some parts of the Site may not function properly as a result. By using this Site, you consent to our use of these standard analytical cookies.

3. Disclosure of Information

We do not sell, rent, or lease your personal information to third parties. We may share data with trusted service providers who assist us in operating our website, so long as those parties agree to keep this information confidential.

4. SMS and Mobile Messaging

ProCare Rehabilitation LLC offers an SMS text messaging program to communicate with patients and prospective patients who opt in with the goal of improving patient care.

Program Description: After opting in to receive SMS notifications, you may receive messages including, but not limited to, appointment notifications, follow-ups, and reminders. We may collect your personal information during patient intake and/or evaluation. Consent to receive text messages is not a condition of receiving care or any service from ProCare Rehabilitation.

How to Opt Out: You can cancel the SMS service at any time. Just text "STOP." After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

How to Get Help: If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can contact your local ProCare for any further help.

Message Frequency & Rates: Message frequency may vary. Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Carrier Liability: Carriers are not liable for delayed or undelivered messages.

Privacy of Your Mobile Information: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

5. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no transmission over the internet is 100% secure. We cannot guarantee the absolute security of any information you transmit to us.

6. HIPAA Notice of Privacy Practices

This policy applies only to information collected through our website. For details on how we handle your clinical medical records and Protected Health Information (PHI) under HIPAA, please see our Notice of Privacy Practices.

7. Contacting Us

If there are any questions regarding this privacy policy, you may contact us at or 5 Walter Foran Blvd Ste 4004 Flemington , NJ 08822.